Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
MatrixFilia
Constellation
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Samsung Apps and Services
Same here
userWZ9bWfCnwx
Constellation
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Samsung Apps and Services
Same here.... tried so many things but nothing helps
wicker691
Asteroid
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Samsung Apps and Services
Same here!
BB18
Constellation
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Samsung Apps and Services
Me too
wicker691
Asteroid
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Samsung Apps and Services
So who do we let know about this issue?
cnels
Constellation
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Samsung Apps and Services
I finally switched over to the google messaging app as my default and now more problems
userY5yETnxZpN
Constellation
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Samsung Apps and Services
Me too
harry143
Constellation
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Samsung Apps and Services
Same problem here
declown
Constellation
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Samsung Apps and Services
Same
human123
Asteroid
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Samsung Apps and Services
Me too 😞