Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
Michael541
Constellation
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Samsung Apps and Services
Me too, S24
userx6HlvnP7Ge
Constellation
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Samsung Apps and Services
I'm having same issue. How do we fix?
I'm using S24+.
userjJszIOxOj8
Constellation
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Samsung Apps and Services

I started having the same issue this afternoon. I have tried everything but nothing seems to fix the issue. 

adam09
Constellation
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Samsung Apps and Services
Same and it is very fustrating!
jcjcjcjc
Constellation
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Samsung Apps and Services
Same
SwirchingtoApple
Constellation
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Samsung Apps and Services
Same. Someone effed up with the Update
Frank1jv
Halo
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Samsung Apps and Services
Same here, I was able to receive, but tried to type and app crashed. 3 or more threads about this issue.
Mastrmnd78
Asteroid
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Samsung Apps and Services
A different thread said Samsung is working on it and recommended using Google messages app temporarily. No thanks. Hoping it is fixed tomorrow.
greg5381
Constellation
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Samsung Apps and Services
My messages aren't being sent. I can receive texts but not send.
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userULrZ30x5e3
Constellation
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Samsung Apps and Services
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