Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
nkam
Constellation
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Samsung Apps and Services
Mine just started crashing last night as well.
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userq3ixzcsLs9
Constellation
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Samsung Apps and Services
Google Meet, updated last night, disable it and samsung messages work again
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jason5635764455
Constellation
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Samsung Apps and Services
I just started having this same issue today also
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fletchman919
Constellation
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Samsung Apps and Services
Same issue and same bandaid.
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cherry251
Asteroid
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Samsung Apps and Services
Please fix the issue. I use google meet
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userWXFSKZv8ml
Constellation
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Samsung Apps and Services
Mine is doing the same! I saw somewhere to disable Google meet and it will work
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shellgal
Constellation
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Samsung Apps and Services
Wow, it's the same issue with me. It's so strange. But at least good to know it's affecting more than just me. Hopefully, they will have a fix soon
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MrSlippersMom
Constellation
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Samsung Apps and Services
My Sansung phone is doing the same thing today on 5/29/24. There must be a Reason this is happening to all of us. When will our Messages be back to normal?
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cmega
Constellation
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Samsung Apps and Services
Same problem here. If I delete and reinstall the app will I lose all of the information and messages that I currently have ?
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lp59
Constellation
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Samsung Apps and Services
My phone has started doing the same tbing this morning
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