Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
wendimcp
Constellation
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Samsung Apps and Services
I just did as well. Worked. Bug needs some attention.
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samiam82
Constellation
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I use Google meets to visit with my grandson.... I hope there is another way around it
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userIeI0kkeGvy
Asteroid
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Samsung Apps and Services
I hope they do too. I use messenger sometimes for video chats as well and if your grandson is younger they also have messenger kids but Google meets is definitely more convenient. Hopefully they fix the issue
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userIeI0kkeGvy
Asteroid
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Samsung Apps and Services
I went back and enabled Google meet and it worked and didn't crash my text messages app. So hopefully it works for you. Just disable meet then enable
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wendimcp
Constellation
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Same issue!!
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irritated35
Constellation
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Same
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samiam82
Constellation
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Mine to
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bobbybobby25
Asteroid
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Delete Google Meet on your phone, should correct problem. It worked for me
userSRyAbyxhAO
Constellation
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Samsung Apps and Services
It has been doing it since yesterday 🙄 I'm sick of it
bobbybobby25
Asteroid
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Samsung Apps and Services
Delete Google Meet on your phone and it should correct problem