Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Bannie65
Constellation
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Samsung Apps and Services
How do you do delete it?
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bobbybobby25
Asteroid
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Samsung Apps and Services
Press and hold the app icon and delete or disable should appear
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bobbybobby25
Asteroid
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Samsung Apps and Services
Delete Google meet and app won't crash
mGONZO2u
Cosmic Ray
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Samsung Apps and Services
You didn't try too hard to find the solution from the 15 other threads on the same topic in here. You just had to start another thread, didn't you?

UPDATE @ 319A PDT:

The temp fix is to DISABLE Google Meet and then refresh the Message app.

My texting and receiving capabilities returned to working status with this TEMPORARY fix.

Fix this Samsung, now!
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Tinaminabobina
Constellation
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Samsung Apps and Services
Thank you for the "disable Google Meet" tip. That worked (and I'm not that tech savvy so the ease is extremely appreciated!)
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gotstufftodo
Constellation
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Samsung Apps and Services
Same issues
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user5qUjxBxLPV
Constellation
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Samsung Apps and Services
Anyone do get an update yesterday
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dmw001
Asteroid
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Samsung Apps and Services
Crashing just opening text message **bleep**
lusciousdebra
Constellation
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Samsung Apps and Services
Mine was doing it right before I updated
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Supposedly they was a Samsung Message update that is causing the crashing and they are working on it in the mean time I suggest switching to Google Messages to text 

 


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