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Original topic:

Microsoft account not working

(Topic created: 04-21-2023 02:02 PM)
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theminitechgeek
Cosmic Ray
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Samsung Apps and Services
If you try to add (and or) link a Microsoft Account and you get a message saying that the dns address cannot be found it's a problem with your private dns. The fix is to set your private dns to "dns.google" ( do not include the quotations ) and it should fix it
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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. We appreciate your assistance in guiding our other members on steps to resolve the symptom of DNS can't be found when trying to add a Microsoft account. We appreciate you participation in the community and look forward to more post from you in the future.

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