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My vouchers have disappeared

(Topic created: Monday)
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bernob
Constellation
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Samsung Apps and Services

Today i was checking my vouchers under my profile, and all my vouchers have been replaced with cellphone vouchers. Is anyone else having this issue both on the PC and mobile app (Samsung Shop) the voucher have disappeared. I have tried re-installng the app with no luck. 

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Samsung_Moderator
Community Manager
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Hello bernob, Welcome to the Community. We understand how upsetting it is to not be able to locate your vouchers.

The Community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.

We recommend checking out the Support Acknowledgement thread for the contact information to E-Commerce. https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

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Samsung_Moderator
Community Manager
Community Manager
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Hello bernob, Welcome to the Community. We understand how upsetting it is to not be able to locate your vouchers.

The Community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.

We recommend checking out the Support Acknowledgement thread for the contact information to E-Commerce. https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

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