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Not able to use Wi-Fi calling option when phone has no service

(Topic created: 04-28-2023 04:35 PM)
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HarleyJ1
Asteroid
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Samsung Apps and Services

Soo Samsung what is the use of having the wifi calling option on your phones if it's not able to be used on a wifi network when your phone has no service?

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Ekamek
Black Hole
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Samsung Apps and Services
WiFi calling is a service provided by your carrier. Some don't support it even if feature is on the phone. Remember that there is a possibility of service interruption on your WiFi network as well when cellular network has issues. The signal strength on your phone just indicates the link to your router. A link analysis will provide better picture of service.

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TipsyTrex
Supernova
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Samsung Apps and Services
Take it up with your carrier.
HarleyJ1
Asteroid
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Samsung Apps and Services
I may have to I didn't know if it's my carrier or the Samsung device it self.
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Make sure you have it set up 1st. It's not automatically connected to wifi calling with you setting it up. Takes about 1 minute. Go to your settings on your device and type in wifi calling to start the set up
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HarleyJ1
Asteroid
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Wifi calling is turned on and I'm connected to a WIFI network I would even go so far as to turn off mobile data still nothing like 

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Solution
Ekamek
Black Hole
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Samsung Apps and Services
WiFi calling is a service provided by your carrier. Some don't support it even if feature is on the phone. Remember that there is a possibility of service interruption on your WiFi network as well when cellular network has issues. The signal strength on your phone just indicates the link to your router. A link analysis will provide better picture of service.
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HarleyJ1
Asteroid
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Thanks for explaining that man it really helped.