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ā06-18-2024 09:40 AM (Last edited ā07-25-2024 08:52 AM by SamsungRei ) in
Samsung Apps and ServicesPlease include guests mode to ui 7 or mutiuser feature other small phone have it talkless of High cost phone. I hear the feature is included in iPad thanks
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ā09-27-2024 12:21 PM in
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ā09-18-2024 01:22 AM in
Samsung Apps and ServicesJust want you guys to start listening to us. The glaring holes and lack of convenience for certain functions makes it hard to promote, remain and buy these devices in the future. We must make a public statement and an in house announcement to our consumers regarding messaging. We have several players ( WhatsApp, signal, telegram etc) that have jumped in and stole an opportunity for Samsung to create some stability between different platforms when messaging. We have these pop-ups to switch to google messages for better functions and security but it doesn't provide that at all, the only thing that's added are a handful of emoji reactions, we still have no control over how ios interacts with our devices. groups created aren't real groups as we aren't allowed to prevent, leave, react or share as we should. We should have the power to control if we are added to any groups whether google messages or Samsung messages. we shouldn't have problems sending pdfs to ios users whether they have the proper pdf readers or not, we should be able to send that file prompting to download the app needed not fail at the attempt completely, there are so many things that could improve this situation and if all fails we need to focus on sharing between android devices more vs ios because its clear apple will never work with android to progress communication between the two. We have lost the ability to send rcs to google message subscribers for absolutely no gain, Ios users have the ability to turn rcs off and they will. this is wasted time. We still don't have font options for devices that exceed 1 thousand dollars. Samsung has done a magnificent job but this has been overlooked as well. there should be thousands of font options in system settings, messages, notes, the dialer etc. there's no need to have only 2 or 3 acceptable options after all this time. We shouldn't need to mod our phones any longer. it seems like the consumers are being ignored and the executives are trying to convince apple of something instead of doing what got us this far, and that's creating a great product without waiting for them. There are a few more baseline concerns but these are just two examples. With one ui 7 we need to implement a messaging product that allows rcs with complete messaging convenience between all android devices firstly at least, using that devices default messaging app. We shouldn't have to switch to google when its no where near complete or comparable to Samsung messages. Before this latest update that completely removed rcs compatibility between a number of messaging clients, mainly the default like Samsung messages, I'm only able to send rcs to Samsung devices using Samsung messages, when at first i was able to send rcs to google messages subscribers as well. We have to be transparent about what's going on, people are tired of being ignored.
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ā09-18-2024 04:02 AM in
Samsung Apps and ServicesIf every user in the group is using an RCS enabled client, people are able to leave the group. If one user in the group is not using RCS it is no longer a group message but a mass text message via mms. Those are inescapable and all the more reason people should use RCS. Samsung has no control over that, that's just how the protocols work.
Google messages is now the default on all Android phones so every android user (who keeps it as the default) will have the same experience. Samsung messages did do some things better than Google messages but it is better for the android ecosystem as a whole to have a standard messaging platform that can then be built upon.
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ā09-18-2024 10:44 AM in
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ā09-18-2024 11:27 AM in
Samsung Apps and Services-You can turn off RCS just like people can turn off iMessage.
-Leaving groups is a RCS benefit and was never going to happen with MMS.
-Google has taken over with Jibe a few years ago, yes the carriers had to agree but since the big 3 did in the US that shouldn't be an issue.
All the others are already using RCS which are all Internet based, just like iMessage, this is the transition from SMS/MMS (which they didn't have to deal with) to RCS
Btw that argument of "I bought a $1,000 phone" holds 0 weight. Samsung nor any company cares when you say that just like the "I've been a loyal customer"
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ā09-18-2024 12:29 PM in
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ā09-18-2024 11:50 AM in
Samsung Apps and ServicesRCS has to be optional because it is web based. That's for two reasons.
1. Unfortunately many data connections around the world are metered (pay for the amount of data you use) so it is wise to give customers as many options as possible to limit the amount of data their phone consumes even if that means a poor messaging experience.
2. While the world is increasingly connected there are still spots where one may have a poor cell connection but no internet. And in those cases, instead of every message failing to send multiple times and then falling back to sms, it's easier to just be able to turn RCS off.
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ā09-18-2024 01:02 PM in
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ā09-18-2024 08:54 PM in
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ā09-18-2024 09:17 PM in
Samsung Apps and Services