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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
yogu
Constellation
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Samsung Apps and Services
I just got off chat with Samsung, they are working on a fix now. They said to download Google phone for now.
Members_m3wOW0v
Constellation
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Samsung Apps and Services

The procedures  don't work!!!!! I was on the phone with Samsung for 6 hours yesterday. Went through all those procedures with the tech!!! Had to buy a new phone what a scam!!! They have no fix

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chuck392
Constellation
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Samsung Apps and Services
Mines just started doing the same thing if it doesn't correct itself I'll be switching over to IPhone 15 ✌🏾
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wedo90
Constellation
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Samsung Apps and Services
Same thing is happening with me. Any update on fixes?
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useraVAfT6rV0W
Constellation
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Samsung Apps and Services
Same, I can't answer calls or even put my pin in for my voice-mail. Any answers yet? I put a case in to my provider and they said 2-3 days. Smh..
useraaB0gAxZww
Constellation
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Samsung Apps and Services
The phone app continues to crash and it won't allow you to answer your calls.... is anyone else having this issue
LadyDee12
Constellation
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Samsung Apps and Services
I am having this issue. Has there been any resolution?
happyunknown
Constellation
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Samsung Apps and Services
YES, I was about to send that exact message out. Happy to see this isn't just my device.
Sam78
Constellation
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Samsung Apps and Services
I'm having the same issue.
Truss67
Asteroid
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Samsung Apps and Services
Same here