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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
mwilkie
Asteroid
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Samsung Apps and Services
I am having the same issues as everyone else. I cannot answer incoming calls because my screen goes black nor can I call out because my screen goes black & a pop-up appears telling me app failed (duh!) . Fortunately I can still text (at this juncture). This is beyond inconvenient as my job depends on my phone. Unfortunately everything is on it!
mwilkie
Asteroid
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Samsung Apps and Services
These are the pop ups I have been getting Screenshot_20231121_200446_One UI Home.jpgScreenshot_20231121_195707_One UI Home.jpg
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userRpExGiXVSd
Cosmic Ray
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Samsung Apps and Services
I decided to take the Sim card out just for giggles and guess what, still didn't fix it 🤬
ricko164
Constellation
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Samsung Apps and Services
Someone needs FIRED
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rggportico
Constellation
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Samsung Apps and Services

Only factory restore cleared the error. Now I need to restore/reinstall all of my apps. This was a complete waste of my time. Unacceptable.

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katdvs05
Constellation
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Samsung Apps and Services

I am having the same problems and none of the trouble shooting ideas have worked. 

Members_AcMqKOs
Constellation
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Samsung Apps and Services

Yeah, I've been a Samsung guy for a looong time but I need my phone to still be a phone. The Google phone app does work temporarily but this is a huge BS move on Samsungs part. Please fix quickly. Unacceptable 

user92dxtJXPzP
Constellation
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Samsung Apps and Services

Same with AT&T S22.  Following...

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TK0018
Constellation
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Samsung Apps and Services
Hire a qualified QA team
TK0018
Constellation
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Samsung Apps and Services
We all need our $1200 back as an apology from Samsung.