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Original topic:

Refund at galaxy app store

(Topic created: 07-12-2021 08:57 AM)
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Angryb
Constellation
Options
Samsung Apps and Services
Is it possible to return a theme i recently purchased from the samsung app store?
Promot replies are crutial. Thx.

1 Solution


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Solution
SamsungJam
Community Manager
Community Manager
Options
Samsung Apps and Services

In order to request a refund:

 

- Open the Theme Store app. Go to settings (from the 3 dots on the top right)

- Click "Help" then "Contact Us".

- Fill in the relevant information like the device, enquiry type (select "purchase/refund").

- Leave a detailed reason why you are requesting a refund.

 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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1 Reply
Solution
SamsungJam
Community Manager
Community Manager
Options
Samsung Apps and Services

In order to request a refund:

 

- Open the Theme Store app. Go to settings (from the 3 dots on the top right)

- Click "Help" then "Contact Us".

- Fill in the relevant information like the device, enquiry type (select "purchase/refund").

- Leave a detailed reason why you are requesting a refund.

 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Reply