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Original topic:

Samsung Care + How to file a complaint?

(Topic created: 03-01-2024 02:47 PM)
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userBIDdaUbKfl
Asteroid
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Samsung Apps and Services

I'd like to file a complaint against Samsung Care+. They have been absolutely horrible. Does anyone know how to do this without calling the claim number? 

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GaryB82
Epic Samsung Care Ambassador
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Samsung Apps and Services
You can call Samsung Customer Service +1-800-726-7864 or speak with a Customer service Agent online on the website


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userBIDdaUbKfl
Asteroid
Options
Samsung Apps and Services

I have had a really hard time with chat today. The link has been unresponsive. I will try this number though!

GaryB82
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

If they were no help the only other is the link below they normally reach back within 24-72hrs to help 

https://www.samsung.com/us/support/contact/email-the-ceo/



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.