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Samsung Dex wont run Message + or Kindle after recent Tablet S8+ update 12/9/22

(Topic created: 12-12-2022 11:59 AM)
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Sedona857
Asteroid
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Samsung Apps and Services

Hi all,

  I primarily use the Samsung DeX for my working/playing screen to view my emails, browse social media and play games. I prefer the screen sizing in DeX

  My Message+ app is useful for texting for a part time work I do from home.  I cannot see some texts from some people (android users, I think) but I can for sure from Apple phones.  I use it a lot!   For my reading, every night, I use Kindle app.  

On 12/10/22 received a software update on my Galaxy Tab S8+.  When I turned my Tablet back on, launched DeX.  At some point later yesterday, I realized  Messages + can no longer run in DeX as well as my Kindle app.  Both say to open in Tablet mode.

What caused this change and how do I get it back?  It will be a pain switching from DeX to Tablet mode for answering or sending texts during the day.  I get information sent to me which I have to respond, print or work on.  I can use another Messaging service but I have really ruled out most of them for my needs.

As far as the Kindle app, I can use it in Tab mode since I use it late at night, but I don't like that full screen on it when reading.  I think I saw or heard about resizing the screens, going to check around unless you can guide me?

 

 

 

 

 

 

1 Solution


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int32_t
Constellation
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Samsung Apps and Services

OneUI 5.1 didn't fix this issue, but I found a workaround.

  1. Open "Settings" app
  2. Enable Developper mode
    1. Select "About tablet"
    2. Select "Software information"
    3. Tap "Build number" several times
  3. Select "Developper options"
  4. Turn on "Disable app compatibility policies" in "Apps" section

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17 Replies
KennewickMan
Black Hole
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Samsung Apps and Services
See my post **ISSUES AFTER ANDROID 13**
Sedona857
Asteroid
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Unfortunately, this did not work.  I think they don't want me to be able to be texting on my tablet when I am not paying them for an additional "phone line".  I couldn't see all my texts anyway in the DeX mode, but anybody using an Apple product and is texting me, I can see their texts without having to have my Verizon phone right there.  Oh well, just another way to punish if you don't spend more for an additional Verizon phone line.  I even tried installing and using the Google messaging app and it only works for some of the messages.  Crazy!

 

 
Sedona857
Asteroid
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But thanks for trying!

 

 

 
bill-e
Epic Samsung Care Ambassador
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Samsung Apps and Services

I have actually never used Message+ on the Tab I  DeX mode because I've used DeX 100% of the time running on my external monitor and I then use Message+ 100% of the time on my Tab which runs One UI. 

I did just try running DeX just on the tab and Message+ wouldn't load but I have no way of telling if that was a new occurance. 

With the One UI 5 update some apps now work in DeX like Hulu and some now almost work in DeX like Dish Anywhere  but it looks like Message+ doesn't and that's a Verizon issue. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
Sedona857
Asteroid
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Samsung Apps and Services

I can use DeX on my desktop computer, but for a few months since I got my Tablet, I was very happy to be able to use DeX on my Tablet, before this latest update.  We'll it was a convenience for a while but now I just stay out of DeX more when on my tablet.  Thx for your input.

 

 
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Pablo2074
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Same thing with me.Table S7+.With Samsung support since 12.24.22 and send 3-4 error report.
Conflict answer about developers .Today 1.13.23 still not working Message + in DeX mode.
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Pablo2074
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Any suggestions?
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Sedona857
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No, I still can't understand why on my desktop,  I can use the Samsung DeX , picking up texts and it is not an android, yet the  the tablet IS Android...shouldnt  Message plus run on the tablet?  

 

 
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bill-e
Epic Samsung Care Ambassador
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Samsung Apps and Services

Have you sent bug reports to the Message+ developers? 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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