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ā05-16-2024 12:23 AM (Last edited ā05-23-2024 07:09 AM by SamsungRei ) in
Samsung Apps and ServicesHello All,
Solved! Go to Solution.
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Samsung Apps and ServicesI took some additional steps to ameliorste this maladie. It looked like an issue was that my device had been registered with Samsung twice. So I deleted both of the registered devices before re-registering it. The issue is no morešš
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ā05-22-2024 04:16 PM in
Samsung Apps and ServicesHello Danny_A, Welcome to the Community. We understand the concern with Samsung Find giving an error once it loads.
Have you tried to clear the app cache? https://www.samsung.com/us/support/answer/ANS00077611/
Once you clear the cache, restart the phone. Also check that your location services are on. Then try loading the app again and see if opens without the error.
Let us know if this helps.
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ā05-22-2024 04:25 PM in
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ā05-22-2024 04:51 PM in
Samsung Apps and ServicesThank you for following up. We are sorry those steps didn't work. What is the current software version of the app? There has been an update to the app released in the past week. We are showing version 1.2.11 on the S24 Ultra.
Do you use any ad blockers or other filtering services on the phone? We have seen another Member, @amato, suggest whitelisting "samsungfind.com" in with DNS provider.
Are you able to open the feature through SmartThings? https://www.samsung.com/us/support/answer/ANS00088182/
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ā05-22-2024 05:24 PM in
Samsung Apps and Services- Mark as New
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Sunday in
Samsung Apps and ServicesI took some additional steps to ameliorste this maladie. It looked like an issue was that my device had been registered with Samsung twice. So I deleted both of the registered devices before re-registering it. The issue is no morešš