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Samsung Pass/Wallet not populating card info online

(Topic created: 07-30-2024 07:51 AM)
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Xstp23a
Constellation
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Samsung Apps and Services

Samsung Pass updated to 'Wallet' with a software update - now it won't populate my card info online.

It asks me to add credit card to samsung pass - but when I do it says it already exists.

I even removed that account and added it back again.

Still won't populate on websites for faster checkout.

I don't want to delete the app entirely bc I will lose hundreds of website passwords.

HELP?!???!?   ðŸ™‚

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Xstp23a, Welcome to the Community. We understand how frustrating it is for the Wallet app not to populate your card data online.

Samsung Pay is now part of Samsung Wallet. Upgrade to Samsung Wallet now to get all the new features and the simplified app experience. For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297. 

For additional information, check out the FAQ's here:

https://www.samsung.com/us/samsung-wallet/faq/ 

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