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Original topic:

Samsung Pass icon gone and not opening in store?

(Topic created: 09-30-2020 01:21 PM)
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romellosoul
Astronaut
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Samsung Apps and Services

I used to be able to go to Samsung pass to retrieve passwords that didn't autofill, but today, the app icon is gone and it doesn't open from the store 

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LocdN
Asteroid
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Samsung Apps and Services
hmmm. im not sure then. it should be in there under "find my phone". are you able to still use the Biometrics to sign into apps?
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KaiserSoszay
Asteroid
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Samsung Apps and Services
Yes. I finally found a solution though. App store, Samsung Pass, open, settings, "display icon on home screen". Fixed. It's ridiculous that every time there's an update things go awry.
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Samsung_Ly8vWYP
Astronaut
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Samsung Apps and Services

worked for me

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tsw716-98
Constellation
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Samsung Apps and Services

Thank you so much!

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KaiserSoszay
Asteroid
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Samsung Apps and Services
More "improvements", more problems.
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KaiserSoszay
Asteroid
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Samsung Apps and Services
I had to search for it from the app screen follow the link to the playstore, open it from there and go to settings. In settings there is an option to "add icon to homescreen". Hope this helps. It was driving me nuts!
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userd9Aog1D0Rt
Astronaut
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Samsung Apps and Services

Having similar problem.  Every password says incorrect .. ive changed it 3 times now and still won't let me in

romellosoul
Astronaut
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Samsung Apps and Services
the app icon is back.
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MrQue
Honored Contributor
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Samsung Apps and Services

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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