Samsung TV Plus disappeared.

[Jdoglill]

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

[Theseige]

You’re not alone. I’m currently experiencing this as well, and the thread is dated as today 12/20/23.

[Whippoorwill]

True

[userbknmvdh9V1]

Yup! From today. Everyone's TV seems to have deleted the Samsung app by themselves! 

[Members_m8ZWREN]

Same problem here.....samsung tv plus just disappeared....the reason I bought the samsung tv. 

[Members_B9DJSSV]

On a semi-Schadenfreude note... it seems we've collectively crashed Samsung's support chat service. Really, really horrible planning by "engineers" and completely unprepared customer service.

[Members_RDv5fyF]

Same here. It was working fine last night and today... poof, gone.

If this is not a technical issue, then someone is trying to make it a paid service not free anymore!!! 

If that will be the case...... No thank you not going to pay for it!

[Tenfish333]

this morning 12/20/23 samsung tv app disappeared. Also, when doing channel scan, get no results

[pal60]

So no official response from Samsung just that it's under investigation not that oh there's a new version we're working on it this is 20/23 the only assumption that can be made is Samsung's been hacked

[userTYfjJO9M9v]

Same here. It literally disappeared while I was watching another app. 
It’s telling me that Samsung TV Plus was deleted. I did not delete it. My Home Screen apps were also removed and re- ordered on the screen. 

[userW61FhxwnHY]

I have this problem. Was watching the News and it just vanished and the TV turned off. Now it states " TV Plus has been deleted and must be reinstalled" but like others this does not work. I purchased this TV purely for TV Plus. If they don't fix it, they loose a customer with a very long memory.