Samsung TV Plus disappeared.

[Jdoglill]

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

[JewellFam86]

The 60 and 65 inch TVs have completely lost the Samsung TV Plus app.   Our smaller 50” still has the app, but says that it’s not connected to the network.  

[AlexaJ]

This is so disappointing! This is a big part of how we watch tv. I hope it is resolved soon. Samsung TV Plus is the main reason we purchased a new, larger Samsung TV

[KyleSMarks]

Can’t get / find the Pluto App in the App Search in Australia? When will the actual Samsung TV plus be available again?

[Egarnham]

Mine too. I can’t even find the app to re

download. And when I press the Samsung tv button on my remote,

nothing comes up.

when the app is fixed, will it automatically show up again?

[Mzwashington]

Same here. 🤦🏾‍:female_sign: 7 hour wait for tech support. 😂 nice hump day at least 

[Benflow90]

I purchased a new tv yesterday and, the samsung plus now it is not working. So surprised and disappointed too. Waiting for solution and support.

thank you

[userfHPfWQDUeT]

That's not a solution. How about telling us when it'll be fixed or that you're accepting responsibility? 

[beckster15090]

Mine's gone too! This has never happened before. I read the Samsung reply but don't know how to "update my firmware." Honestly, I'm not that tech savvy. Cutting cable for Smart Tv was a HUGE deal for me. 

[Members_vHuXt3T]

TOTAL BS! For this to have happened to so many people at the same time, it HAS to be something samsung is doing. Why not warn your thousands of customers before shutting them down?

[userfHPfWQDUeT]

There is no update... You did this. Take responsibility. 

Checked for updates and did a factor reset. NADA!