JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 12:49 PM)
949 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
CarmenPitts
Constellation
Options
Samsung Apps and Services

The Samsung TV Plus works on my older smart TV but not the newer one I purchased a few months ago.  All tVs have the firmware updated and my mom is having the same issue on her tv as well

0 Likes
Reply
JAG
Asteroid
Options
Samsung Apps and Services

Same issue

0 Likes
Reply
Wendyblair0929
Constellation
Options
Samsung Apps and Services

I watching the Challenge and Boom!! Gone! I’d love to know who won!! Everything is gone! 

0 Likes
Reply
JLH2
Constellation
Options
Samsung Apps and Services

Restarting the Smart Hub didn’t work. Tried to reinstall- not available in search but through universal guide found a show and clicked watch option. Gives install window but after a click the install window disappeared and the app did not install. 

Ran updates for the hub and it came back that it was updated. If there is a different update option for firmware where is it? 

Members_m8ZWREN
Asteroid
Options
Samsung Apps and Services

I get an error message saying.......NOT AVAILABLE....when I punch the sTVP button on my remote. 

0 Likes
Reply
MidwestMike
Constellation
Options
Samsung Apps and Services

Perfect timing. I need a new phone and have been researching between the Pixel or wait for the Samsung in January. 

Their little stunt today just made that an easy decision.

(I ditched my last Samsung because they locked in Google Plus and other non-functioning apps that I could not remove)

0 Likes
Reply
Samsucker
Asteroid
Options
Samsung Apps and Services

Samsung is having an "outage" with the TVPlus app. The chatbot says they are "updating", which will take 24 to 48 to complete. Your TV is not broken. Samsung's messaging is.

dfsimiller
Constellation
Options
Samsung Apps and Services

Hopefully this is true 

0 Likes
Reply
Members_rQqQyvN
Constellation
Options
Samsung Apps and Services

Just adding another, Happened to me as well.

0 Likes
Reply
Members_Is26v0T
Constellation
Options
Samsung Apps and Services

Same here. Gone. Also Gone from my galaxy phone 

0 Likes
Reply