JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 01:59 PM)
1147 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
userkvPEOhzGTr
Constellation
Options
Samsung Apps and Services
I woke up this morning with the same problem, no Samsung Plus. I'm going to try to upload latest firmware.
0 Likes
Reply
hamlinda
Constellation
Options
Samsung Apps and Services
Not sure if this was also mentioned, but I'm seeing the smart hub listing order completely reset as well
0 Likes
Reply
user2q4B59DV6E
Constellation
Options
Samsung Apps and Services
Yep mine is completely gone
user4ldpwVtQxL
Constellation
Options
Samsung Apps and Services

Same here!!!! I am not sure what happened but I want it back!!! I had it set on my Vevo music station so when I turned on my TV it would be playing music rather than some random show.... 

I also had to log back into my Samsung account, but that may be because I just updated my Samsung phone.

I hope that Samsung resolves this issue asap!

userpfcuUdBlSd
Constellation
Options
Samsung Apps and Services
Mine to is also not working. All my tvs are samsung bought specifically for the tv plus. I have a total of 6 of there tvs. Hopefully it gets resolved
User274575
Constellation
Options
Samsung Apps and Services

Like no warning 

userlEiMzJtHs4
Asteroid
Options
Samsung Apps and Services

Same here. The app is gone. States it was deleted. We're hoping for a fix soon.

0 Likes
Reply
userl4IBbMm4MA
Constellation
Options
Samsung Apps and Services
My app it's gone and I want to watch something on TV plus it keeps telling it got deleted and to re installed it again
0 Likes
Reply
Kbond
Constellation
Options
Samsung Apps and Services

Not working for us either

grandam
Constellation
Options
Samsung Apps and Services
Where is my loop channel omg this sucks
I bought samsung because of samsung +.