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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 02:31 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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hotrodpac
Constellation
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Samsung Apps and Services
Their fix was to make sure the TV was updated but that feature is now greyed out and can't accessed. Something is definitely going on
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Clfan
Asteroid
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Samsung Apps and Services

Well I guess I'm not the only one having this issue

 

JustJill
Constellation
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Samsung Apps and Services

Something here and I've only had my TV for a year. 

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Rickybobby7
Constellation
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Samsung Apps and Services
Both of my tv's also
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SonB
Constellation
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Samsung Apps and Services
🤦🏾‍:female_sign: Mines just did this 1hr ago....this is depressing 😒 UGHHH!!!
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newowner
Asteroid
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Samsung Apps and Services
I'm glad I'm not the only one 😒 it's not a good thing 😕 but eh, I freaked out. I thought I was only one
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Tbearkelly
Constellation
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Samsung Apps and Services

Same as everyone else.  Not so great way to end the day when you just want to watch a little tv and cool it for a while, huh?

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Clfan
Asteroid
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Samsung Apps and Services

Has anyone tried calling 

 

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JustJill
Constellation
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Samsung Apps and Services

I just requested a support call.

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sarahgj
Cosmic Ray
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Samsung Apps and Services

Please let us all know what they say!

It seems beyond coincidental the same issue is happening to so many of us. Planned obsolescence?

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