Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 02:51 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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user4UafUpvp6a
Asteroid
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Samsung Apps and Services
Thanks for the update. I reset my SmartHub and have spent the last hour redoing all the other apps I had on my tv. It did work on my tablet, so if you have that you can watch it and maybe cast it to your TV, if that app still works.
Skyler Vega
Constellation
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Samsung Apps and Services

What's odd is my smart tvs Samsung TV plus channels are not working but the android apps working fine. Thanks for post Samsung TV will be down for a day or two, more than a few customers will just buy a new TV thinking that's the only solution. 

Samshell
Constellation
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Samsung Apps and Services

It would’ve been really nice of Samsung to inform customers of the situation before the fact, if it’s an upgrade.  I spent hours thinking it was an error on my part, factory resetting tv, signing in and out of accounts, unplugging router/modem, then calling cable company as instructed by msg on tv since network shows everything ok.  Which now that I think about it doesn’t make since as it’s not the internet that is the issue because I can still watch Netflix!! No wonder the cable company seemed as confused as I am!  😂  Thanks for the update!

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Suzieq67
Constellation
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Samsung Apps and Services
Was wondering why mine wasn't working too. Thanks Samsung for letting us know. Been going crazy trying to figure out what happened.
Olliewashere
Constellation
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Samsung Apps and Services

Thank you!

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OhDeer
Constellation
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Samsung Apps and Services
Makes you think about that Netflix movie leave the world behind. If this app and all others never came back.
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Ang73
Constellation
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Samsung Apps and Services
Having the same issue as everyone else...no Samsung Plus TV

JayS86
Asteroid
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Samsung Apps and Services

Did Samsung inform you that they were removing the app from your TV?

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D222
Constellation
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Samsung Apps and Services
No
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P2thaJ
Asteroid
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Samsung Apps and Services

Absolutely not. 

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