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12-20-2023 07:52 AM in
Samsung Apps and ServicesThis morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Solved! Go to Solution.
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12-20-2023 03:32 PM in
Samsung Apps and ServicesSame here. It’d be nice if Samsung would respond or at least acknowledge the issue.
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12-20-2023 02:42 PM in
Samsung Apps and ServicesAll day without my normal channels. It gives me options to watch but then prompts me to download the app (I didn't delete it) but then won't download
Please fix Samsung!
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12-20-2023 02:44 PM in
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12-20-2023 02:48 PM in
Samsung Apps and ServicesWe apologize for the disruption to your Samsung TV Plus service. We are aware of the problem and are working to restore availability of the app as quickly as possible. We apologize for the inconvience and appreciate your patience. Thanks for calling Samsung
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12-20-2023 02:59 PM in
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12-20-2023 03:03 PM in
Samsung Apps and ServicesThanks
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12-20-2023 02:55 PM in
Samsung Apps and ServicesI know this is a US support site but where else do I go? I'm in Australia and both of my 2022 "The Frame" sets have also completely lost the Samsung TV App. I cannot restore it by restarting or trying to find the App. Both Tv's say they are at the latest available software.
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12-20-2023 02:55 PM in
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12-20-2023 02:59 PM in
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12-20-2023 03:03 PM in
Samsung Apps and ServicesSame problem. I initially got message saying the server was down. Spent about 2 hours trying to reinstall the app. Finally spoke to a representative who confirmed there is an issue that their Techs are trying to figure out and had no estimate on a resolution.