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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 04:01 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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userhogjBFQzzo
Constellation
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Samsung Apps and Services

Unbelievable,  mine has left the building also. I thought maybe it was my secondary devices diffusing the TV but after everything unplugged and the TV refreshed no luck. 

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PeggyCsiapabriar
Constellation
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Samsung Apps and Services
What so this is on Samsung? I blamed it on my hubby trying another remote that had the Samsung tv plus on the remote and thought somehow it got deleted.
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Sageuno
Constellation
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Samsung Apps and Services

Mine is not working too. Tv is saying I deleted the app which I didn’t.  And it won’t let me re install it

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pibcos
Asteroid
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Samsung Apps and Services

It's a glitch.  Samsung support agent on chat I communicated directly with said they are aware of it and working to restore it.  Nothing nefarious to see here folks, no bad products, no government overreach, no theft, no invasion of privacy and similar nonsense.   Here's a clue you may not have heard... but sometime computer electronics experience glitches 🙄.   

Try your best to exercise that seldom used anymore quality: Patience.   I can't imagine what you folks would be like if the internet went down (Southpark episode Over Logging).   

If you tried a reset, earlier,  you may have to reinstall your apps (it even says that when you do a reset of any kind). 

Get a grip folks!  I'm embarrassed for our species.

heeeraaam
Constellation
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Samsung Apps and Services
My Samsung TV plus disappeared 😒
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StarDustBlood
Constellation
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Samsung Apps and Services
Mine too. Total BS
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jamdar64
Constellation
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Samsung Apps and Services

I have a mother with Dementia that lives with me and we watch this faithfully ..I'm so hoping this is just a malfunction that we can get it back. I just bought her a TV for her room for this very reason and ours is gone as well 😞

 

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iwantmystv
Constellation
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Samsung Apps and Services

Same. Two Samsung TVs, app is gone on both.

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wafa510
Constellation
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Samsung Apps and Services

It is 7pm EST and we just realized that ours disappeared as well. Luckily I googled this before I rebooted the TV. Poor communication from Samsung. Someone pulled the plug on the service and did not notify the customers. We love the music channels and Buzzr and when we put on the TV it is defaulted onto whatever channel we were watching last. This time it went right to our over the air channels because I have an antenna hooked up to the TV for those. Grrr...so frustrating!

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BrayBrazy
Constellation
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Samsung Apps and Services
Yes I turned my TV on and went to doctor appointment and came back like whats wrong with my tv called my mom cause she has 2 samsung tvs and she doesn't see the app either...😡😡😡🤔🤔🤔
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