JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 04:54 PM)
1471 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
Callie30114
Constellation
Options
Samsung Apps and Services

The same happened to me today. Poof! The streaming channels are gone and I am unable to reinstall the app.

slreyes8793
Constellation
Options
Samsung Apps and Services

Same here. Also not able to download any of the art for my screen

Bearville
Constellation
Options
Samsung Apps and Services

This reflects my experience too. I bought this tv specifically for this app. Samsung has a huge #FAIL right now. Huge. 

Babydoll10
Asteroid
Options
Samsung Apps and Services

Same here

0 Likes
Reply
sarahgj
Cosmic Ray
Options
Samsung Apps and Services

Same! I tried all the resets, and it's totally AWOL.

0 Likes
Reply
userSQzGVOm8Rz
Constellation
Options
Samsung Apps and Services

I am having exact !!!!! Same problems.  That app is main reason I bought the TV.

PLEASE get it fixed !!!!!

Axel13
Constellation
Options
Samsung Apps and Services

I have the same problem, it worked fine yesterday, today gone, not happy

0 Likes
Reply
bann1987
Constellation
Options
Samsung Apps and Services

Still not working.. woke up to both of my samsung tvs missing the app altogether 😭 just like everyone has said above and below. I hope this issue gets resolved quickly, I RAVE about my Samsung devices all of the time.. let's get it together folks.

darryllamb12
Constellation
Options
Samsung Apps and Services

same same

 

0 Likes
Reply
seancady
Constellation
Options
Samsung Apps and Services

Samsung TV Plus app disappeared from 2 Samsung televisions this morning on Dec 20th, 2023 in the Phoenix Arizona area. On the screen is a message that states:

“There are no Samsung TV Plus channels available at the moment. Try again later.”