JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 06:33 PM)
921 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
Ellojoe
Cosmic Ray
Options
Samsung Apps and Services
Yeah all that junk they're having you do is really just wasting your time based on things that I've been reading it seems like they're working on the app supposedly it's clearly an issue on their end not yours so factory resetting and doing all this junk to everybody's TVs it's just wasting their time and making them have to relog into everything & reset all their preferences.

If someone had enough sense in the engineering or programming department at Samsung they could have just issued a pop up on everybody's television saying that the app would be down or be you know worked on momentarily or something, but I guess that'd make to much sense. 🫠 😒 😆
Christina M
Asteroid
Options
Samsung Apps and Services

Agreed! I even let the agent know this. How can your tech support not know about service outages/revamps/upgrades? Because they outsource everything 

IMG_0917.png

 

Utahhere
Constellation
Options
Samsung Apps and Services
yes, same issue today
idontwamtanickname
Constellation
Options
Samsung Apps and Services
Same thing here
pfergie
Constellation
Options
Samsung Apps and Services
Mine too. Whats up
0 Likes
Reply
Lacypride
Constellation
Options
Samsung Apps and Services

We have 2 samsung tv and its gone from only the TV that was shut off over night

0 Likes
Reply
BoostPeak
Constellation
Options
Samsung Apps and Services
Having the same issue in my tv as well
0 Likes
Reply
SaltyFox
Constellation
Options
Samsung Apps and Services
Same thing with me. Tried everything suggested. Please post supports answer.
0 Likes
Reply
userGjyRJwHpeL
Constellation
Options
Samsung Apps and Services
Same thing happened with my TV
0 Likes
Reply
useriRyYPJwkkE
Constellation
Options
Samsung Apps and Services
Mine is gone to feel bad now was blaming the kids
0 Likes
Reply