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12-20-2023 07:52 AM in
Samsung Apps and ServicesThis morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Solved! Go to Solution.
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12-21-2023 04:54 AM in
Samsung Apps and Services- Mark as New
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12-21-2023 04:56 AM in
Samsung Apps and ServicesMine came back with a better quality of pictures
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12-21-2023 04:57 AM in
Samsung Apps and ServicesMine came back this morning and the quality of pictures is even better!
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12-21-2023 05:30 AM in
Samsung Apps and Services- Mark as New
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12-21-2023 05:53 AM in
Samsung Apps and ServicesIt's back and working now. Thanks!
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12-21-2023 05:57 AM in
Samsung Apps and ServicesI took had the same problem yesterday. Rescanning the channels didn't work (makes sense since TV plus comes over Internet). Here is a simple way that seems to fix the problem for me:
1. First check and make sure you are connected to your Internet (either wired or wireless)
2. If the Internet status shows that the the TV is connected to the Internet, just unplug the TV power ( turning off TV won't work - you have to unplug it)
3. Wait a little while (5-10 minutes) and replug the TV
4. Turn on the TV, and TV plus channels should be back on.
BUT - BE AWARE, it will take few minutes forThe TV plus channels and icon to show up
Hope this is helpful
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12-21-2023 05:59 AM in
Samsung Apps and ServicesThank you Samsung. Mine back as well.
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12-21-2023 06:01 AM in
Samsung Apps and ServicesI have two tvs, Samsung Plus gone on both. Came back on one last night but other still had nothing. Any ideas on when it will be resolved?
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12-21-2023 06:09 AM in
Samsung Apps and ServicesThe app is back on my tv this morning. I hope y’all’s is fixed as well.
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12-21-2023 06:12 AM in
Samsung Apps and ServicesMine is still gone since yesterday. I hope it comes back like it has for others here. I reset the TV and it did nothing.