JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
589225 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

JUMP TO SOLUTION
2,454 Replies
IvyGwen
Constellation
Options
Samsung Apps and Services
I have been trying for hours to get ot to work
0 Likes
Reply
userLTOMriFTki
Constellation
Options
Samsung Apps and Services
It's funny how Samsung tv plus magically disappeared from my tv yet not on my phone..... I refuse to get cable, and I would like my money back for purchasing this tv....Samsung you suck :eggplant::eggplant:
0 Likes
Reply
userz5BaSfcSRn
Constellation
Options
Samsung Apps and Services
Anyone know WHY this is happening?
0 Likes
Reply
MimiC63
Constellation
Options
Samsung Apps and Services
One Samsung TV Plus works. Other is deleted and I can't figure out how to install. It simply won't do it. Annoying.
0 Likes
Reply
Options
Samsung Apps and Services

Not only is Samsung TV+ gone, but now I can't reply to anyone- says the messages are gone/deleted. what's happening? For some odd reason, I can watch on my laptop

Nikki_Evans
Cosmic Ray
Options
Samsung Apps and Services
Samsung is doing a network update. It will be down for 24 to 48 hours.
Options
Samsung Apps and Services

Thank you. How did you find this out?

 

Nikki_Evans
Cosmic Ray
Options
Samsung Apps and Services
I called them.
Nikki_Evans
Cosmic Ray
Options
Samsung Apps and Services
And it looks like others are calling as well cause I'm seeing it posted a lot now. They claimed they sent out emails but I never got one and I have had the same Samsung Account/Email for years now.
Options
Samsung Apps and Services

I never got an email, either- and there's no reason they couldn't have posted it in "news and announcements"

0 Likes
Reply