This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Missy I agree with you 100%. We don't have even full control I have an older TV from Samsung and I can't even get Hulu and other apps on it. This is crazy 🤪
I put in a request for a callback using the request help option. When they called it didn’t even ring, just showed up as a missed call. They aren’t even trying
since I had two requests, the second one went through. She said it’s a known issue, Samsung is working on it. No eta for when it will be finished and once it’s fixed, it will just show back up on your tv like it was before. They will not be sending any kind of notification out for this.
At least it isn't just me. I wish they would've posted something somewhere, I doubt I got an email, but here's the stupid thing it actually WORKS on my tablet now explain THAT
12/20/23 5pm EST mine is gone too...can't find it and no solution is working...TV is saying it's been deleted (which no one deleted it here)..when I click on install, nothing happens
