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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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userXef9qJsjuv
Constellation
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Samsung Apps and Services
Me too. It would be nice if samsung would reply, my mother has dementia and samsung tv plus is the only thing she can watch with out getting angry. And now its gone but it works on my phone
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mikey64
Constellation
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Samsung Apps and Services
same here, are these posts for 12/20/23?
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Nikki_Evans
Cosmic Ray
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Samsung Apps and Services
Samsung is updating Samsung TV Plus so it will be down for the next 24 to 48 hours.
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Samsucker
Asteroid
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Samsung Apps and Services

Yeah. And because they aren't publishing the outage a lot of new product will be returned to stores today for LGs and TCLs, etc.

Krypt1
Constellation
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Samsung Apps and Services

I don't know what happened, but I turned my TV on this morning and the app for Samsung free tv was replaced by an antenna connection for tv, which isn't connected.

It saysbi can setup my tv for a better viewing experience, but when I click on that and choose a wired internet connection and get to the end of setup it won't finish because it aays the servers are in mantinence.

Is samsung free tv gone?

TheJet
Constellation
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Samsung Apps and Services
This just happened to me as well.
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dblebo
Cosmic Ray
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Samsung Apps and Services

Just spoke with Tech Support and they said there is an update being performed to the app. It is expected to take 24-48 hours to complete and their engineers are working on it as we speak. 

Punkass88
Constellation
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Samsung Apps and Services
Thank you for letting us know!! I was **bleep**g out LOL
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Krypt1
Constellation
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Samsung Apps and Services
Would have been nice to get and email or a message on my phone from Samsung members telling me about it ahead of time.
userXef9qJsjuv
Constellation
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Samsung Apps and Services
Thank you
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