This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
I didn't hear of an update this morning through all the texts back and forth with Samsung. They were more like, "hmm everyone is having this issue. Give me your TV #s so we can make sure yours is fixed earliest" ... (Whatever that means.)
They wanted me to do the troubleshooting too but, like I told them, the issue is on their end and no amount of troubleshooting will help THEM fix THEIR issue.
The whole situation has me seeing the Comcast reps from South Park, with their endless apologies and nipple stroking.
I lost my Samsung plus channels over night I tried everything to fix it what to do next I just got the tv brand new from my mom in November she got it for me for Christmas
Me too. Factory reset my 2018 TV completely. The Samsung TV Plus app is GONE! I also had auto update turned off because my TV is so low on storage. It turned itself back on some time between last night & this morning. I hope they are not making it a subscription service. But that would be par for the course!
