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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Altech
Constellation
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Samsung Apps and Services
Thanks for that info. Merry Christmas 🎅🏾 💖 :christmas_tree:
Carlo60630
Constellation
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Samsung Apps and Services

I called tech support and there is a 3 hour wait. 

dblebo
Cosmic Ray
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Samsung Apps and Services

Yeah, I opted out and did the text messaging option. 30 minutes and I got support. 

420smokey
Asteroid
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Samsung Apps and Services
Are you saying you have it back on?
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userZkSrwZgvIy
Constellation
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Samsung Apps and Services
Thank you it would have been a nice courtesy if they would have informed us
420smokey
Asteroid
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Samsung Apps and Services
I hope so....I'd hate lugging this tv back to the store...
What a joke, the app is GONE.
Members_3FsgW8x
Constellation
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Samsung Apps and Services

1 of my 3 samsung tv's still has Tv Plus.

The other 2 are just like everybody else.

You can...as an alternative...download PlutoTv and catch most of your shows there in the meantime.

I spent time with a chat rep this morning.  It appears they are working on fixing the problem.

Dkm
Asteroid
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Samsung Apps and Services

Odd that one still has it. Is it the newest or oldest one?

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useryWtR4Qj3Ju
Constellation
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Samsung Apps and Services

Hallelujah!   Thank you!   I've been absolutely going out of my mind trying to fix this!

Albertiko
Constellation
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Samsung Apps and Services
Thanks very much, I was going crazy
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