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‎07-21-2023 08:05 PM in
Samsung Apps and ServicesSolved! Go to Solution.
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‎07-26-2023 05:18 PM (Last edited ‎08-21-2024 06:15 PM by SamsungRei ) in
Samsung Apps and ServicesHi taino21, thank you for reaching out about this, and welcome to the Community. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Give the guide a try: https://www.samsung.com/us/support/troubleshoot/TSG10000736/
You can also submit an error report via the Samsung Members app. Utilize the steps here: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/#:....
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‎07-26-2023 05:18 PM (Last edited ‎08-21-2024 06:15 PM by SamsungRei ) in
Samsung Apps and ServicesHi taino21, thank you for reaching out about this, and welcome to the Community. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Give the guide a try: https://www.samsung.com/us/support/troubleshoot/TSG10000736/
You can also submit an error report via the Samsung Members app. Utilize the steps here: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/#:....