Hi, i have 3 smart tags attached to my Samsung note 10 lite. My question is if i lose my bag with the tag attached, will i be notified if a Samsung user who has a samsung phone, without the smart things app installed be able to send me a notification, or will the notification be sent only by a Samsung phone who is using the smart things app and is signed in? Older samsung phones with android 7 and below don’t support the smart tag. Can anyone clarify, please? Recently, i tested my tag by sending it with my wife who is a iphone user and the tag was only updated once a galaxy device spotted it, that was after an hour.
This message is sent through the SmartThings App, so a Samsung phone with the app installed would indeed be required. I apologize for any inconveniences this may cause.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
