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03-13-2020 05:38 AM (Last edited 07-13-2022 11:37 AM by SamsungJoJo ) in
Samsung Apps and ServicesAfter the android 10 update, samsung notes just keeps crashing. I tried clearing the cashe, clearing the data, nothing. It happens when I create one. I'll type it out but the text won't appear. Then when I exit it crashes. I was just wondering if this is happening to other people, or it's just me. Thanks!
Solved! Go to Solution.
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03-15-2020 12:52 PM in
Samsung Apps and ServicesIm having the same problem on galaxy s9. I really need my notes but the app keeps crashing so i cant do anything.
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03-15-2020 03:53 PM in
Samsung Apps and ServicesHave you already tried wiping the cache partition of your device?
Here are the steps:
1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3. When the Android logo displays, release all three keys.
4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press the Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-23-2020 09:35 PM in
Samsung Apps and ServicesIt's fixed! Thanks!