When accessing my account on the Samsung website so I can check on registration of previous and new appliances, it bombs.
I sign in using my credentials and click on the My Page & Products button. This takes me to a new screen that times out and gives me the following notice:
"We are undergoing a system maintenance to enhance our customer experience. Please check back in a few hours. Thank you for your patience."
This has been going on for over a month now and I'm not seeing any improvement.
How do I get around this?
This doesn't allow me to check my current registrations. Still don't know if my new Bespoke refrigerator is registered or not...
Thanks for the additional information. It sounds like the products were somehow registered to the Samsung Canada website. You will need to contact the Samsung Accounts team to have them assist in deregistering the products from Canada and moving them to the U.S. registration system. The Samsung Accounts team can be reached by calling 1-855-795-0509.
Yeah, you should be going to samsung.com/us not ca. Sometimes if you visit a link from an international Samsung site it'll set it so when you go to samsung.com it'll go back to that region.
Log into your Samsung account from a computer, Click Profile, then click Edit personal information. Click the country or region, choose the desired country and region (USA), then click change, read the information on the screen, click the checkbox, and then click change.
