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Original topic:

Smart Things hub will not connect or register

(Topic created: 09-19-2023 03:36 PM)
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douglasp75
Constellation
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Samsung Apps and Services

I’ve tried to install my device several times and it keeps giving an error message that says it can’t register the device

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, Welcome to the Community. We understand the frustration of not being able to connect your device. We found this article that may help with connecting the Smart Things Hub: https://www.samsung.com/us/support/troubleshooting/TSG01109706/

We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404 or by email at, support@smartthings.com.

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