Original topic:

Tracking history of SmartTags in the SmartThings app

(Topic created: 2 weeks ago)
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emmyluv4all
Constellation
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Samsung Apps and Services

Good day,

Please is there anyone with the knowledge of how to download tracking history of SmartTags from SmartThings to excel sheet or the use of chatbots to download the reports.

Regards,

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Dan2023
Honored Contributor
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Samsung Apps and Services
I think for security and privacy reasons the device doesn't keep a history; therefore, you can't.

Such devices have been used to stalk individuals, so my guess is that Samsung doesn't install a larger memory chip for the collection of a tracking history as a cost saving measure and for legal liability reasons.

They've gone so far as to notify users, via their cellphone, if a tracker, that is unknown to the user, has been detected nearby for an extended period of time. (I think greater than 24 hours?)