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‎10-23-2021 09:56 PM (Last edited ‎10-24-2021 09:12 AM by SamsungRei ) in
Samsung Apps and Servicesits not my son someone elseis using my informationandmy son to help c11
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‎10-23-2021 09:59 PM in
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‎10-23-2021 10:08 PM in
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‎10-24-2021 09:11 AM in
Samsung Apps and ServicesThank you for reaching out. I certainly understand your concern. If you’re worried about your phone getting hacked, or if you think it may have been hacked already, there are some steps you can take to keep it safe. For example, you should only download apps using the Galaxy Store or Play Store and you shouldn’t click on malicious links in apps, texts, or emails. You can also keep your phone safe by running anti-malware apps and removing apps that are causing issues. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01209886/
It is also recommended that you change your account passwords.
If you are in danger, you should contact the authorities immediately.
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