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Sync drafts in Penup between 2 Samsung devices?

(Topic created: 02-20-2024 09:07 AM)
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MagBal
Asteroid
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Samsung Apps and Services

How do I sync drafts in Penup between 2 Samsung devices?

I just bought a new device and it doesn't have my old drafts. If I create something in my new device, it's not showing in the old one. Looks like each is saved on the device, not in cloud. 
How do I change that?
I am logged in on both to the s same account.
Sahara04
Cosmic Ray
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Samsung Apps and Services
Version 3.7.53.3
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LongHiker
Legendary Samsung Care Ambassador
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@Sahara04 That is the same version that I have. 

What version of PENUP do you have? I have 3.9.14.80

Sahara04
Cosmic Ray
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The same version. 3.9.14.80
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Solution
phazon3
Constellation
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Alright, so I had a similar issue recently when transferring my Penup drafts from my s22u to my s24u. When I did it the first time, it transferred the app but not the draft data. Luckily I still have the old phone with me to try another transfer. So what I did literally just now, was delete the Penup app from my s24u and did a wireless transfer from my old to device to the new device and everything transferred. I would recommend to make sure that the os is up to date as well as the smartswitch app. When transferring select the right arrow next to "everything app" and only select Penup and nothing more to transfer. You can always redo the transfer with the other apps, calls and etc later via the smart switch.
Sahara04
Cosmic Ray
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OK, since my SIM card reader is not working on my current phone, I'll try this method on my new phone.

Also to do a wireless transfer, did you use the Smart Switch app or another app?
phazon3
Constellation
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Samsung Apps and Services
Yeah, it should work with or without Sim. I did use the smart switch app for it.
Sahara04
Cosmic Ray
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THANK YOU VERY MUCH! I was able to switch them over to my new phone with Smart Switch on the first try. Thank you!!
phazon3
Constellation
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I'm happy that it helped! Hopefully this will help others who ran into the same issue.
BebopKid
Asteroid
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Samsung Apps and Services
Hi. I finally got Samsung to admit SmartSwitch doesn't copy the drafts.

The drafts are also the only things not stored in the cloud, so I lost my drafts.
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Sahara04
Cosmic Ray
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So actually it does. I JUST did it not too long ago and I have my drafts on my new phone!!
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