JUMP TO SOLUTION Solved

Original topic:

Unable to add card to Samsung Pay

(Topic created: 03-15-2023 06:13 AM)
2642 Views
AllieQat
Constellation
Options
Samsung Apps and Services

So I've tried adding a couple card to the Pay app and even though all the information is correct I keep getting the error that my card info is invalid. 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello AllieQat, welcome to the Samsung Community. I understand you are having trouble adding a couple of cards to the Samsung Pay app. Please contact Samsung Pay at 1-844-726-7297 for further assistance. 

View solution in context

4 Replies
userr8ioc2vKnH
Cosmic Ray
Options
Samsung Apps and Services
Just a thought, is your card/bank participating in Samsung Pay? I know a few cards I have the financial institute doesn't have Samsung Pay but they accept Apple Pay.
AllieQat
Constellation
Options
Samsung Apps and Services
It is! That's why I'm so confused
userr8ioc2vKnH
Cosmic Ray
Options
Samsung Apps and Services
Well, I'd say call Smsung or your card service but I know they'll point the finger at the other 😅
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello AllieQat, welcome to the Samsung Community. I understand you are having trouble adding a couple of cards to the Samsung Pay app. Please contact Samsung Pay at 1-844-726-7297 for further assistance.