Original topic:

Unable to edit Region and DOB on Samsung account

(Topic created: 10-19-2022 12:18 PM)
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Bullplanet
Astronaut
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Samsung Apps and Services

How to change the region and Date of Birth in the Samsung account?

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user365170tdJ15
Honored Contributor
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Samsung Apps and Services
In Members app :
Discover tab
Tap 3 dot menu, then Settings
Tap Samsung Account
Tap Profile
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Bullplanet
Astronaut
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Through this information i can go to my profile but unable to edit the region and Date of Birth
user365170tdJ15
Honored Contributor
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.
yes you can ... tap edit
LongHiker
Legendary Samsung Care Ambassador
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@Bullplanet You need to do it on the Samsung.com page. 

  1. Visit the Samsung.com page and log into your account.
  2. From the drop down menu in upper right, click My account
  3. Near the right side you will see a big blue button which says "Register a product". Above that, in blue, you will see a link to "My account info". Click that.
  4. Scroll down and you will find a button "Edit personal information". Click that and you can edit your DOB. 
  5. Updating your address in the same area should update the region. 
Bullplanet
Astronaut
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I was able to change my date of birth but unable to change the region. There is no section to enter the address.
Anyways thank you so much for the help!
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On you phone= Accounts and Backup>Manage Accounts>Samsung Account>My Profile >Profile Info>Date of Birth
knotthewon
Astronaut
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Sweet!
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Samsung_Moderator
Community Manager
Community Manager
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Thank you for reaching out. I can certainly understand the importance of being able to change the DOB and region on your Samsung account. I would follow the steps to change your DOB that @LongHiker previously mentioned. In order to do the region change, I would recommend reaching out to our Samsung accounts team directly at (855) 795-0509 for further assistance.

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