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Verizon Failed January Update

(Topic created: 2 weeks ago)
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MattLietha
Asteroid
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Samsung Apps and Services

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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544 Replies
userR78FHMkIr5
Constellation
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My 24S Ultra was able to run the update on it's own this morning Jan 27th.

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gudguy1a
Asteroid
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Samsung Apps and Services

Tues, Jan 28th:
It is NOT the cache clearing.
Do not waste your time on this.  It is the verizon side (or samsung's update).

Leave your phone as it is and try again. MOST of us DID NOT do anything different.
Our:
a) internet connection is fine
b) battery levels are fine
c) phone IS FINE OVERALL

As of Sunday, all of us were able to get any phone that did not update (i.e. my s23u finally updated on Thursday, Jan 23rd), to finally update in a NORMAL manner/fashion (got my wife's s23u updated Sunday after whatever fix was implemented on verizon/samsung side).
ALL WITHOUT DOING ANYTHING DIFFERENT.   It is NOT your phone or home network that is the problem.

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Th5tS4msungGuY
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Getting the same problem, my dad and I. Nobody on Samsung's side is going to be helpful (other than 'did you clear your cache and reset your phone?' Like we haven't had cell phones for 20 years...) until they get bombarded with millions then put out a fix. We just have to wait.
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Argenisdelorbe
Constellation
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Samsung Apps and Services

ā€ƒya actualizo mi s24 ultra despues de 10 intento pero solo fue el parche aun falta el one ul 7 y Android 15 y me dice que no hay mas actualizacion , a alquien le ha llegado ?

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Fuse8499
Constellation
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Samsung Apps and Services

I have an S 23 Ultra and I have same problem. I'm getting error code:412. It's driving me nuts. 

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Denday
Constellation
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Samsung Apps and Services

This update took five and a half hours to download, using Verizon FIOS.

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x9gxpi8
Asteroid
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Samsung Apps and Services

My Galaxy A15 5G is encountering a error 407 and 500 and the update has failed 5 times almost and I have a reliable Internet connection so idk what the big deal is but I prefer security and safety over obsolescence. 

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JRStewart
Halo
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Samsung Apps and Services
Those of you who have had success downloading, are you on a carrier other than Verizon? I'm on Verizon and have had no success downloading the update. Many failures. Verizon blames Samsung and vice versa. Very frustrating šŸ˜”
Run415
Asteroid
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Samsung Apps and Services
I tried all day yesterday. Seems like every time I tried to do something with my phone, I got the fail message. Today I started the download and left my phone alone for 5 hours. Finally looked and it asked if I wanted to download it.
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Members_PXchWlh
Constellation
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Samsung Apps and Services

It took me 4 tries.  Finally it completed.  Make sure you have a good reception.  Currently trying to figure out what the benefit is with the download. 

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