Viewing software for SNH-V6410PN smartcam; app no longer supported

[CamasDon]

What viewing software that is compatible.  Wisenet reports incompatibility in July 2024. 

[AIML]

This doesn't work for SNH-P6410BN firmware 1.12_180413.

[Edwin33]

Hola Mattg1.

Me descargué el software indicado (AnyCam.IO); pero al rato de ingresar a la aplicación me dice que especifique el app ID.  Por favor de donde lo obtengo.  Mil gracias.

Saludos

[steve0350]

Samsung SmartCam HD Pro SNH-P6410BN

Samsung has shut down their servers and all my camera do not work with the Samsung SmartThings AP.

I have the Samsung SmartCam HD Pro SNH-P6410BN.

I’ve done some research and I have found a IP Camera viewer that works.  You will no longer be able to use all the features you had in the original Samsung Ap, but at least you can view your Cameras.

Download “Cam Hero” from the Ap Store.  This is an IP viewer that I have had great success with. 

You will need to have your camera password you used when you set up your camera. 

After installing the Ap select add new camera and let the Ap automatically find the unknown camera IPs that are in your network.

Select the camera brand “Hanwah Techwin (Samsung Wisenet) .

Use “admin” for username and “your camera password” for password.  Add the name for your camera.

Enjoy…. Good Luck.

[Alex Brod]

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[Gregg1]

I called Samsung technical support today to see what their official response would be.  It took a few tries to get the right place in Samsung.  They sent me to security camera support.  At first they said the camera is a consumer product so I told them to transfer me to that department.  Then they didn't transfer me and gave me the standard line that the product isn't supported anymore.  Then I told them those cameras are currently for sale on Amazon.  He told me those are for sale by a third party and not associated with Samsung.  I told him It's a Samsung product, Samsung should take responsibility for anyone selling their products.  Otherwise their reputation is at stake.  He didn't know what to say at that point.  

I asked what Samsung recommends to do and if they would replace the product or take it back since the software is no longer supported.  He said Samsung wouldn't take the product back.  I then asked what was the contract to support the software and he didn't know.  It appears we are at a dead-end.  I would hope Samsung is monitoring these posts, but I fear they are not.  Samsung should stand behind their products, especially for at least 10 years after purchase. 

[Members_eCFCfdY]

I got 3 of  SNH-P6410BNs back in 2017. They worked fine until some 3 weeks ago (January, 2025), which is 8 years. I used SmartCam app for Android. Cameras are getting IPs from DHCP, but I can't  access them anymore via browser. I don't want to use any old plugins or crazy apps from who knows where and made by who know whom for security reasons. Any viable solutions would be much appreciated, dear Samsung.

[AIML]

Unless they open source the protocol used by them to communicate with the camera or at least opensource the firmware is almost impossible to do anything with this cameras, so now those will land in scrap yard, on the other hand they remove the phone chargers due to "e-Waste"

[FuzzyKangaroo]

My 4 Samsung cameras SNH-V641  purchased on Amazon in Sep 2024 will not work with the smartcam+ app nor is there any other app or solution that will make the work again.

This is extremely poor support from a prestigious brand like Samsung. Please find a solution that makes the cameras work or settle with me and all the other Samsung camera owner for who this applies! The cameras are STILL being sold on Amazon. This is irresponsible to say the least.

The courtesy of a reply is requested.

Ella

[Iscott]

It doesn't work for any camera anymore, there is no server and there is no solution either

[MaciejW]

I am do deeply irrytytated. I just mounted camera in a new spot just to find out that samsung killed the server.