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12-25-2021 02:08 PM (Last edited 06-02-2022 12:11 PM by SamsungRei ) in
Samsung Apps and ServicesHey everyone!
I've seem similar problems to mine, but hoping there will be a solution soon.
My phone is the Galaxy S21+ 5G.
Upon opening Camera app I receive the message "Warning: Camera Failed". Other apps utilizing the camera also no longer are able to. Trying another Camera app does not work as well. Sometimes, opening the Camera app just shows an Icon of a camera and nothing else on a black screen.
The front-facing "selfie" camera works just fine, but can only be accessed by telling Google "Take a Selfie", otherwise the "Warning: Camera Failed" prevents you from getting there.
Here's what I've tried:
Rebooting Phone
Clearing Camera Cache
Clearing Camera Data
Reset Camera Settings
Clearing Gallery Cache
Clearing Cache Partition
Trying Alternative Camera App
Starting Phone in Safe Mode
Deleting Recently Installed Apps
I DID NOT factory reset, and I DO NOT want to unless absolutely necessary. Knowing my luck, I'll factory reset and it still will not work and then I'll be out of all my data.
I also DO NOT have a phone repair store in this little small town I live in.
The latest update on phone is G996USQU4BUKF
Hopefully someone will be able to provide assistance,
thanks!
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02-01-2022 01:13 PM (Last edited 4 weeks ago by SamsungRyder ) in
Samsung Apps and ServicesI understand how frustrating this is. Here is a link with troubleshooting steps that may help. https://www.lifewire.com/fix-camera-failed-error-samsung-galaxy-4176450 and https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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12-25-2021 02:21 PM in
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12-25-2021 02:44 PM in
Samsung Apps and ServicesYou've had these issues since "day one" ... or was there some "event" where you suddenly see the issue?
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12-25-2021 03:09 PM in
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12-25-2021 11:44 PM (Last edited 11-10-2023 03:52 PM by SamsungAl ) in
Samsung Apps and ServicesSame. Samsung replaced all the camera's to no avail, then replaced my S21 Ultra with a new phone that has network comnectivity issues. So now I've got a fancy camera but can't even make a phonecall from my own home. It's so frustrating
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12-26-2021 07:22 AM in
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12-27-2021 10:50 AM in
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12-29-2021 06:26 AM in
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01-07-2022 04:04 PM in
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02-01-2022 01:13 PM (Last edited 4 weeks ago by SamsungRyder ) in
Samsung Apps and ServicesI understand how frustrating this is. Here is a link with troubleshooting steps that may help. https://www.lifewire.com/fix-camera-failed-error-samsung-galaxy-4176450 and https://www.samsung.com/us/support/troubleshooting/TSG01001329/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.