JUMP TO SOLUTION Solved

Original topic:

multiple apps disappeared, can I get their data back?

(Topic created: 07-30-2023 07:23 PM)
968 Views
notyetnurse
Constellation
Options
Samsung Apps and Services
  • Not sure what happened but my most used apps have been deleted. Not too big of a deal but my Dream Catcher app had several years of stored dreams in it. Is there any way to get that data back? Unfortunately I was not signed into the
    cloud when using it..am I SOL?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, welcome to the Community, and thank you for reaching out. If an app has been truly uninstalled, and that app does not use cloud services or some kind of account, that data is permanently gone, as it was stored locally within the app itself. 

View solution in context

0 Likes
Reply
2 Replies
mordan
Constellation
Options
Samsung Apps and Services
No internet
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, welcome to the Community, and thank you for reaching out. If an app has been truly uninstalled, and that app does not use cloud services or some kind of account, that data is permanently gone, as it was stored locally within the app itself. 

0 Likes
Reply