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Original topic:

Amazon Tablets app no longer supported

(Topic created: 11-05-2023 12:20 AM)
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ploppypants
Astronaut
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Tablets

Amazon shopping app no longer works on Samsung tablet.  Have to use Amazon website instead.  I guess everybody is getting this error message?  I tried to re-install the app but that didn't fix it.  Is Amazon trying to lose customers?

userV1JKoimJgc
Constellation
Options
Tablets
The phone app supports portrait and landscape.
userk8QSsHWlsC
Constellation
Options
Tablets

Try uninstalling "Amazon for Tablets" and then install the regular "Amazon Shopping" app, which is now available for tablets. It worked for me.

userhHmK4Y3xPf
Astronaut
Options
Tablets
This worked for me
retired222
Astronaut
Options
Tablets
Worked for too. Thanks.
usersXl45NUENE
Constellation
Options
Tablets
Worked for me thank you
userhfLlXxUCd4
Constellation
Options
Tablets
Wouldn't download for me
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MattMH7
Astronaut
Options
Tablets

You'll sometimes get this when an OS upgrade is lurking and you haven't yet seen the notification. As of Nov 5, just saw an OS update for the S8. try running all the necessary OS + software updates and then force close and reopen the app.

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KiwiBird97
Red Giant
Options
Tablets
There is no OS update (One UI 6) for the Tab S8/S9 right now.
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HSreal
Astronaut
Options
Tablets

Yeah, just opened this morning to see the app not supported anymore.Not a smart move🫤.

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Solution
MrPNutz
Astronaut
Options
Tablets

SOLVED.

Amazon tablets app no longer supported but Amazon Shopping app is supported.

This is how I solved this problem:

1. Settings. Apps. Amazon. Force stop. Clear data. Clear cache. Uninstall app.

2. Play Store. Amazon Shopping app (not tablet version). Install.

Amazon's instruction to use their website is wrong. Ignore it.