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Original topic:

Amazon Tablets app no longer supported

(Topic created: 11-04-2023 10:06 AM)
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ploppypants
Constellation
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Tablets

Amazon shopping app no longer works on Samsung tablet.  Have to use Amazon website instead.  I guess everybody is getting this error message?  I tried to re-install the app but that didn't fix it.  Is Amazon trying to lose customers?

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MrPNutz
Constellation
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Tablets

SOLVED.

Amazon tablets app no longer supported but Amazon Shopping app is supported.

This is how I solved this problem:

1. Settings. Apps. Amazon. Force stop. Clear data. Clear cache. Uninstall app.

2. Play Store. Amazon Shopping app (not tablet version). Install.

Amazon's instruction to use their website is wrong. Ignore it.

 

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23 Replies
JBTechfanatic
Black Hole
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Tablets
Do not worry the Amazon app is not going anywhere make sure you update whenever available this is just an error in the app.
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Members_CnClU8w
Constellation
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Tablets

Both my OS and the app are up to date. Uninstalled and reinstalled the app to no avail. Amazon customer support was of no help.

JBTechfanatic
Black Hole
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Tablets
Honestly don't worry in a few days it will work.
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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@ploppypants The Amazon Shopping app (v26.21.0.100) is working fine on my Tab S8+. Which Tab do you have? 

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user9YiFDtOqHU
Constellation
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Tablets

Just quit on my S8+.

user9YiFDtOqHU
Constellation
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Tablets

The Amazon shopping app is no longer working on my Samsung S8+ tablet. Just noticed.

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Members_7fc71W6
Constellation
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Tablets

Also happened to us. Tab S7 FE.

Members_IlPZ4Wt
Constellation
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Tablets

Not working on my Tab S5e. Restarted and cleared cache. Still down.

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HellGhast
Constellation
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Tablets
Same here, got error message stating Amazon app for Tablets is no longer supported, then I got redirected to my browser.

I'll try the phone app instead, but if it has no Landscape view I'll say bye to Bezos and switch to NewEgg.