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08-17-2023 04:04 PM in
TabletsI've tried clearing Google Play Services data, re-installing it, re-syncing my contacts, removing other accounts, clearing device cache, factory settings, nothing seems to help. Is this something that's a known problem with some devices? What can I do to troubleshoot?
The S8+ is fairly new -- just bought it last month and has the same problem as the phone. Also, QuickShare works wonderfully. I've never had Nearby Share work for me, so it's not something that broke over time -- I tried it for the first time last month.
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08-17-2023
08:35 PM
(Last edited
08-18-2023
01:36 PM
by
Samsung_Stephan
If I remember correctly, both devices must be on the same wi-fi network. And if one is connected via 2.4g and the other on 5g, they won't connect. Please check your Wi-Fi settings on the devices, and permissions of the wi-fi router. The firewall may be blocking the connection for security reasons.
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08-17-2023
08:35 PM
(Last edited
08-18-2023
01:36 PM
by
Samsung_Stephan
If I remember correctly, both devices must be on the same wi-fi network. And if one is connected via 2.4g and the other on 5g, they won't connect. Please check your Wi-Fi settings on the devices, and permissions of the wi-fi router. The firewall may be blocking the connection for security reasons.